Privacy Policy

WaZoBia Smartech ("WaZoBia", "we", "us") operates https://wazobiaos.com ("WaZoBia OS"), the ecosystem hub for WaZoBia Invoice, WaZoBia Books, WaZoBia Events, and related partner portals.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit WaZoBia OS, submit forms on this site, or follow links to our product applications.

By using this website, you agree to the practices described here. Product-specific apps may have additional privacy policies on their own domains.

We may collect the following categories of information:

• Contact details you submit — name, email, phone, company name, and message content (e.g. partner interest or contact forms).
• Technical data — IP address, browser type, device type, pages visited, and referral source.
• Cookies and similar technologies — see our Cookie Policy for details.
• Communications — records of support or sales enquiries you send to us.

We use personal information to:

• Respond to enquiries, demo requests, and partner applications.
• Operate, maintain, and improve WaZoBia OS and linked services.
• Send service-related communications you have requested.
• Analyse site usage to improve content and user experience.
• Protect against fraud, abuse, and security incidents.
• Comply with applicable law and enforce our Terms of Service.

Where the Nigeria Data Protection Regulation (NDPR) or similar laws apply, we process personal data based on your consent, performance of a contract, legitimate interests (such as improving our services and preventing abuse), or legal obligation.

You may withdraw consent where processing is consent-based, without affecting the lawfulness of processing before withdrawal.

We do not sell your personal information. We may share data with trusted service providers who help us operate this website, including:

• Hosting and infrastructure providers (e.g. Vercel).
• Email and communication services used to deliver enquiries to our team.
• Analytics providers, if enabled, to understand site traffic.
• WaZoBia Invoice backend services when you submit partner-related forms proxied to our product platform.

We retain personal information only as long as needed for the purposes described in this policy, unless a longer period is required by law.

Form submissions and support records are typically retained for up to 24 months unless a longer retention period is needed for legal or business purposes.

We use HTTPS encryption, access controls, and industry-standard practices to protect information transmitted through WaZoBia OS.

No method of transmission over the internet is 100% secure. We encourage you to use strong passwords on linked product accounts and to contact us promptly if you suspect unauthorised access.

Depending on applicable law, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data, subject to legal exceptions.
• Object to or restrict certain processing.
• Lodge a complaint with a relevant data protection authority.

WaZoBia OS is intended for businesses and adults. We do not knowingly collect personal information from children under 16.

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the latest version. Continued use of the site after changes constitutes acceptance of the updated policy.

For privacy-related questions or requests, contact us at admin@wazobia-books.ng or admin@wazobia-books.ng.